If you’ve discovered the perfect surfboard fin in Canggu, handmade décor in Ubud, or boutique fashion in Seminyak, sending it home shouldn’t be the hard part. This guide walks you through the easiest, fastest, and most reliable ways to post a package from Bali to Australia—whether you’re a traveller shipping a one-off purchase or an ecommerce merchant fulfilling orders. It also reflects the latest Pigee upgrades, including our AI Shipping Assistant app, web platform, and native integrations for WooCommerce and Shopify. And in Bali and across Southeast Asia, Pigee now partners with Teleport (AirAsia’s logistics network) for dependable regional uplift and international connections.
The quick answer (2025-ready)
- Best all-round option for travellers: Use the Pigee AI Shipping Assistant in participating stores to pay for your item and shipping in one tap. We’ll collect, package (if needed), generate customs docs, hand off to Teleport and our other global carriers, and keep you updated with live tracking and delivery alerts.
- Best option for ecommerce merchants: Connect your WooCommerce or Shopify store to the Pigee web platform to generate labels, automate customs data, predict duties/taxes, and offer Australian customers fast, fairly-priced delivery from Bali with branded tracking.
Option 1: Post a package directly from any shop you visit (travellers)
With the Pigee AI Shipping Assistant app, you can ship purchases without leaving the store.
How it works
- Scan & pay once: In Pigee-enabled shops, scan the QR to pay for your item and shipping in one checkout.
- We collect: The store simply sets the item aside. Pigee arranges collection and professional packing if required.
- AI-powered paperwork: Our assistant helps classify your goods (HS codes), completes the commercial invoice, and adds any required statements so your parcel sails through Australian border checks.
- Teleport uplift & global handoff: In Bali and across Southeast Asia, Pigee uses Teleport for reliable regional uplift, then connects to our worldwide network for delivery across Australia.
- Track & relax: Real-time tracking, proactive notifications, optional insurance, and responsive support—right in the Pigee app.
Why travellers love it
- No queueing at post offices or wrestling with boxes.
- Transparent total cost at checkout (item + shipping + predicted duties/taxes).
- Biosecurity-friendly declarations guided by the app reduce delays on arrival.
Option 2: For WooCommerce & Shopify merchants shipping from Bali to Australia
If you sell online from Bali (or anywhere in Indonesia) to Australian customers, plug in Pigee for Ecommerce.
What you get
- Native integrations: Connect WooCommerce or Shopify in minutes.
- AI customs automation: HS code suggestions, smart item descriptions, and auto-generated commercial invoices.
- Duties & tax predictions: Show landed-cost estimates at checkout to minimise surprise fees on delivery.
- Multi-carrier with Teleport in SEA: Optimise routes and services; Teleport handles Bali/SEA uplift before international handoff.
- Label generation & pickups: Create labels in one click, schedule pickups, and give customers branded tracking pages.
- Rules & automations: Offer express/economy, free shipping thresholds, and location-based pricing for Australia (e.g., metro vs. remote areas).
Result: Higher conversion, fewer WISMO (“where is my order?”) tickets, and smoother Australian deliveries.

Other ways to ship from Bali to Australia
- EMS (Pos Indonesia): Priority international mail with decent speed. Often cost-effective for lighter parcels, but fewer automation features and less flexibility for merchants than Pigee.
- Counter shipping & couriers: You can still queue at a post office or book a courier yourself, but you’ll handle packing, paperwork, and tracking manually—usually more time-consuming and not always cheaper.
Packaging tips for safe, compliant delivery
- Use a rigid box sized to your item; avoid large voids.
- Cushion generously: Bubble wrap or foam around each item, especially wood, ceramics, glass, or stone.
- Double-box fragile goods: Inner box cushioned inside a second outer box.
- Seal correctly: H-tape method on all seams; remove old labels or barcodes if reusing a box.
- Include a packing slip with recipient details and item list inside the parcel.
Labelling & paperwork (Australia-friendly)
Whether you ship via Pigee or not, make sure you have:
- Accurate item descriptions (what it is, what it’s made of, what it’s used for).
- HS codes (Pigee’s AI assistant will suggest them).
- True value in AUD and currency used for purchase.
- Recipient details: Full name, phone, email, and complete Australian address (include unit numbers).
- Any permits or statements if your goods need them (e.g., certain wood, shells, seeds, cosmetics).
Pigee generates and attaches all the right documents so your parcel is ready for export in Indonesia and import in Australia.
Understanding Australian duties, GST & biosecurity
Australia’s import rules are strict—especially around biosecurity. Expect inspections for items made of untreated wood, plant material, soil, food, seeds, or animal products. If you’re unsure, declare it.
- Duties & GST: Depending on the item type and value, customs charges and GST may apply. Pigee’s AI assistant provides predictions and clear explanations so you’re not caught off-guard.
- Clean & declare: Clean items (especially shoes, sporting gear, outdoor equipment) and declare materials honestly to avoid delays or disposal.
- Restricted & prohibited: Avoid fresh food, seeds, untreated timber, and products from endangered species. If in doubt, check before you buy—or ask Pigee in-app.
Insurance, tracking & delivery times
- Tracking: End-to-end updates in the Pigee app and web portal.
- Insurance: Optional cover for loss or damage—recommended for fragile or high-value items.
- Timings: Choose express for speed or economy for savings. Actual transit depends on service, destination (metro vs. remote), and customs clearance. Pigee shows live ETAs before you pay.
Pricing smart: tips for travellers & merchants
- Bundle & save: One well-packed box is often cheaper than multiple small ones.
- Right service for the right item: Express for time-sensitive gifts; economy for décor, fashion, or non-urgent goods.
- Set expectations: If you’re a merchant, show estimated delivery windows and landed-cost predictions at checkout (Pigee handles both).
Why Pigee (now with Teleport in Bali & SEA)?
- One-tap in-store shipping for travellers—no post office runs.
- WooCommerce/Shopify automation for merchants—labels, customs, pickups, tracking.
- Teleport partnership for reliable uplift across Bali and Southeast Asia, then global delivery coverage across Australia.
- AI assistance that reduces mistakes, predicts fees, and speeds up clearance.
FAQs
Can I ship wood or rattan furniture from Bali to Australia?
Yes, but biosecurity rules are strict. Treated/finished wood and clean items are more likely to clear quickly. Pigee will prompt for the right declarations and packaging.
Will my Australian recipient have to pay extra on delivery?
Possibly. Duties and GST may apply depending on the item and value. Pigee shows predicted landed costs before you pay so there are fewer surprises.
Can Pigee pick up from my hotel or villa?
Yes—use the app to request a collection or ask the store to book one for you.
I run a Bali boutique—can I ship to Australian customers from my website?
Absolutely. Connect WooCommerce or Shopify to Pigee, set your services and pricing, and start generating labels with automated customs paperwork and Australian-friendly tracking.
Is Teleport the only carrier Pigee uses?
In Bali and across Southeast Asia, Pigee works with Teleport for regional uplift. We then route through our broader multi-carrier network to complete deliveries across Australia.
Final checklist before you ship
- Box fits item snugly; fragile goods are double-boxed
- Clear descriptions & HS codes (use Pigee’s AI help)
- True value and recipient contact details included
- Any biosecurity concerns declared (wood, seeds, food, soil)
- Insurance added for high-value/fragile shipments
- Tracking enabled and delivery ETA shared with recipient
Ready to ship?
Open the Pigee AI Shipping Assistant in a participating Bali store—or connect your WooCommerce/Shopify site to the Pigee web platform—and let us handle the rest.
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