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Shipping Insurance Guide for Pigee AI Users

Sending parcels, especially to other countries, can be risky. Shipping insurance helps protect the value of your items if they get lost, stolen, or damaged during shipping.

If you’re a shop owner, shipping agent, tourist, or someone sending parcels using Pigee, this guide will explain what shipping insurance is. It will also cover why it’s important and how to use it with the Pigee AI app.

💡 What Is Shipping Insurance?

Shipping insurance is a financial safety net that covers the value of your parcel. If delivery issues like loss, theft, or physical damage happen, you might get compensation. The amount depends on your declared value and the terms of the coverage.

🔍 Why You Might Need It

Not all parcels need insurance. But for items that are valuable, fragile, or unique, insurance provides peace of mind. Consider insurance if you are sending:

• Electronics, jewelry, or art
• Custom, handmade, or unique items
• Bulk shipments for business
• Tourist purchases that can’t be taken home

Pigee automatically compares shipping carriers. Many offer some level of coverage, but it’s often limited or conditional. Enhanced insurance gives extra protection.

🛡️ What Insurance Does (and Doesn’t) Cover

✅ Usually Covered:

• Damage during transit (e.g., crush)

📍 Tip: Compare Bef

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📝 Claims: What to Do If Something Goes Wrong

If your parcel is lost or damaged:

1. Contact Pigee AI support in the app.
2. Submit:
   • Tracking number
   • Photos of damage (if applicable)
   • Proof of item value
   • Proof of shipment
3. We’ll handle the claim with the courier and insurer.

Claims typically take 7–21 days to process. Pigee AI will notify you at each step.

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🔐 Final Advice

• Always keep your receipt and tracking number
• Use secure packaging to avoid claim rejection
• Declare your item truthfully—understating value may result in low compensation

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Pigee AI is here to make international and domestic shipping safer, smarter, and stress-free. Use insurance when it counts—and we’ll help you ship with confidence.

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